On the afternoon of Wednesday, April 23, an attempted intrusion to MakeMusic’s computer systems was detected and as an utmost precaution, all of our systems were taken offline. As a customer of SmartMusic, Finale or Garritan products, your access and/or software performance may have been affected. We apologize for any inconvenience this may have caused.
At this time, there is no indication of unauthorized acquisition of computerized data that would compromise the security, confidentiality, or integrity of personal information maintained by MakeMusic.
However, as an additional precaution, we are encouraging all of our customers to change their current password to a new secure, strong password for all MakeMusic related products and accounts.
As a next step, we are engaging a third party computer security firm to review our systems, as it is imperative that we take every possible action to prevent future events of this nature. We will continue to communicate with our customers when additional information becomes available.
If you have any questions or concerns, please contact our Customer Support team.